Last updated: June 21st 2025

1. Acceptance of Terms

By accessing or using any site, application or service operated by R+1, a business unit of Red Stores LLC, you agree to these Terms and Conditions (the “Terms”). If you do not agree, do not use our services.

2. Eligibility

You must be at least eighteen years old, or the age of majority in your jurisdiction, whichever is higher, to create an account or to use our services.

3. Changes to the Terms

We may update these Terms from time to time. Material changes will be announced by email to registered account owners and posted on this page with a new “Last updated” date. Continued use of the services after changes become effective means you accept the revised Terms.

4. Account Registration and Security

• You must provide accurate and complete information when creating an account.

• You are responsible for safeguarding your login credentials.

• You agree to notify us promptly at support@rplus1.ai if you suspect unauthorised use of your account.

5. Permitted Use

We grant you a limited, revocable, non-transferable licence to access and use the services for your internal business purposes, subject to these Terms. You agree not to:

• Reverse engineer, decompile or disassemble any part of the services.

• Interfere with or disrupt the operation of the services or any network.

• Use the services to transmit unlawful, deceptive, harmful or infringing content.

• Use automated systems, such as bots or scrapers, without our prior written consent.

6. Data Use and Privacy

Our handling of personal information is governed by the R+1 Privacy Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

All content, software and technology used in the services are owned by or licensed to Red Stores LLC and are protected by copyright, trademark and other laws. Except for the limited licence granted in section 5, no rights are transferred to you.

8. Feedback

If you provide suggestions or feedback, you grant us a perpetual, worldwide, royalty-free licence to use and incorporate them without restriction or compensation to you.

9. Third-Party Content and Links

Our services may contain links to third-party sites or display content that we do not control. We are not responsible for third-party content, accuracy or practices.

10. Service Availability

We aim to keep the services available but do not guarantee uninterrupted or error-free operation. We may suspend, withdraw or modify all or part of the services without notice for maintenance, security or other valid reasons.

11. Disclaimers

The services, including any insights or recommendations generated by our artificial intelligence systems, are provided “as is” and “as available.” We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose or non-infringement. Business decisions remain your sole responsibility.

12. Limitation of Liability

To the fullest extent permitted by law, Red Stores LLC, its affiliates and their officers, directors, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenues, data or goodwill. Our total liability for any claim arising out of or related to the services will not exceed the amount you paid us in the twelve months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Red Stores LLC and its affiliates from any claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising from your use of the services or your breach of these Terms.

14. Termination

We may suspend or terminate your access to the services at any time if you violate these Terms or if required by law. Upon termination, the licence granted to you will end and you must cease all use of the services. Sections 7 through 15 will survive termination.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of [select jurisdiction, for example New York, United States], without regard to conflict-of-law rules. Any dispute arising under these Terms will be resolved exclusively in the courts located in [select jurisdiction], and you consent to their personal jurisdiction. You waive any objection to venue or forum non conveniens.

16. Export Compliance

You may not use the services in violation of applicable export control or sanctions laws. By using the services, you represent that you are not located in a country or on a list that imposes such restrictions.

17. Miscellaneous

If any provision of these Terms is found unenforceable, it will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force. Our failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between you and Red Stores LLC regarding the services and supersede all prior agreements.

18. Contact Us

For questions about these Terms write to support@rplus1.ai.